Last updated: October 9, 2025

This Privacy Policy explains how Cricknova.com (the “Site”, “we”, “us”, or “our”), operated by Velthara LLC, collects, uses, and shares your personal information when you visit, interact with, or make a purchase through our services or communicate with us (collectively referred to as the “Services”). “You” and “your” refer to you as a user of the Services, whether you are a home chef, customer, website visitor, or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, including browsing our innovative kitchen gadgets or purchasing products like the Smart Digital Kitchen Scale Pro or Electric Pressure Cooker Compact, you consent to the collection, use, and sharing of your information as outlined here. If you do not agree with this Privacy Policy, please refrain from using the Services.

At Velthara LLC, we prioritize your privacy and are committed to safeguarding your personal information. We will never sell or share your personal details or credit card information with third parties without your explicit consent. Our mission is to enhance your culinary experience with space-saving, smart, and efficient kitchen gadgets, and we use your information solely to provide exceptional services and a seamless experience.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do so, we’ll update the “Last updated” date at the top of this policy and post the revised version on our Site. Your continued use of the Services after updates constitutes acceptance of the revised policy.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide our Services, including processing orders for kitchen gadgets, offering customer support, and improving your shopping experience. Below are the types of information we collect and how we use it:

Information We Collect Directly from You

When you use our Services, we collect personal information you provide directly. This includes:

  • Contact Details: Name, address, phone number, and email address (e.g., when you order a Compact Garlic Press or contact support).

  • Order Information: Details about your purchase, including billing/shipping addresses, payment information, and order status for products like the Multi-Function Vegetable Spiralizer or High-Speed Blender Pro.

  • Account Information: Username, password, and security questions for your Cricknova.com account.

  • Shopping Preferences: Items you view, add to your cart, or save to your wish list (e.g., browsing measuring spoons or immersion blenders).

  • Customer Support: Information you provide when reaching out for assistance, such as inquiries about the Smart Digital Kitchen Scale Pro or return policies.

You may choose not to provide certain information, but this may limit your ability to use specific features, such as completing purchases or accessing personalized recommendations.

Information We Collect via Cookies

We automatically collect data about your interaction with our Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Your IP address, device details, browser type, and browsing activity on the Site (e.g., which pages you visit, such as electric choppers or pressure cookers).

  • Data to enhance functionality, like remembering your cart contents or preferences for space-saving kitchen tools.

This data helps us understand how home chefs interact with our Services, improve Site functionality, and tailor your experience.

Information from Third Parties

We may receive personal information about you from third parties, including vendors and service providers who collect data on our behalf, such as:

  • Payment processors handling transactions for products like the Immersion Blender with Attachments.

  • Companies supporting our Site, such as analytics providers tracking engagement with our smart kitchen gadgets.

  • Marketing partners helping us deliver culinary-focused promotions (e.g., ads for the Electric Herb Chopper Mini).

Information from third parties is used in accordance with this Privacy Policy. However, we are not responsible for the privacy practices of third parties.

How We Use Your Personal Information

We use your personal information to:

  • Provide Services: Process transactions, fulfill orders (e.g., shipping an Adjustable Measuring Spoon Set), manage your account, and send notifications about purchases or shipping updates.

  • Marketing and Advertising: Send promotional communications or display targeted ads based on your interests (e.g., new space-saving kitchen gadgets or high-speed blenders).

  • Security and Fraud Prevention: Detect and prevent fraud or malicious activities, such as unauthorized purchases.

  • Communication: Provide customer support (e.g., troubleshooting an Electric Pressure Cooker Compact) and improve your experience with personalized recommendations.

  • Site Improvement: Analyze usage data to enhance our Site’s functionality and user experience, ensuring our innovative, space-efficient products meet your culinary needs.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience and gather usage statistics. Cookies help us:

  • Remember your preferences (e.g., frequently viewed kitchen scales).

  • Perform analytics to improve our offerings (e.g., optimizing product pages for vegetable spiralizers).

  • Enhance functionality, such as saving your cart for a seamless checkout.

You can manage cookie settings through your browser, but disabling cookies may impact your ability to use certain features, like account login or personalized product suggestions.

Sharing Your Personal Information

We may share your personal information in the following situations:

  • With Service Providers: We work with trusted providers for payment processing, customer support, data analytics, or shipping (e.g., delivering a High-Speed Blender Pro).

  • With Marketing Partners: To deliver targeted ads or promotions about our kitchen gadgets, with your consent where required.

  • With Your Consent: When you choose to share information with third-party platforms (e.g., sharing a review of a product on social media).

  • For Business or Legal Purposes: In connection with business transactions (e.g., mergers) or to comply with legal obligations, enforce our Terms of Service, or protect user rights.

We do not use or disclose sensitive personal data to infer characteristics about you.

User-Generated Content

If you post reviews, testimonials, or other content on our Site (e.g., feedback on the Electric Herb Chopper Mini), this content is public and may be viewed by anyone. We cannot control how others use or interact with the information you share, so please exercise caution.

Third-Party Links

Our Site may contain links to third-party websites, such as cooking-related affiliates or social media platforms. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before engaging with them.

Children’s Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from individuals under 16. If we discover that we have collected such information, we will take steps to delete it promptly.

Security and Data Retention

We implement physical, electronic, and managerial procedures to prevent unauthorized access and maintain data security. All payments are processed using secure 256-bit SSL encryption to protect your financial information. We do not share, trade, or sell your credit card information or personal details to third-party providers without your consent.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, using efficient data management practices to align with our space-saving mission.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request details about the personal information we hold.

  • Delete: Request that we delete your personal information.

  • Correct: Request corrections to any inaccuracies in your data.

  • Portability: Request a copy of your personal data in a usable format for transfer.

  • Restriction: Ask us to limit how we process your data.

  • Withdraw Consent: Withdraw consent for data processing at any time, where applicable.

To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling your request.

Complaints

If you have concerns about how we handle your personal data, please contact us. If you are unsatisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

If you are outside the U.S., your personal data may be transferred to and processed in the United States. We take appropriate steps to ensure your information is protected in accordance with relevant laws, such as GDPR for EU residents.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Velthara LLC
1718 S 232nd St, Des Moines, WA 98198
(816) 680-6653
support@cricknova.com