Shipping Policy for Product

Last updated: October 9, 2025

Thank you for choosing Cricknova.com! At Velthara LLC, we’re committed to making your shopping experience for space-saving, smart, and innovative kitchen gadgets—such as the Smart Digital Kitchen Scale Pro or Electric Pressure Cooker Compact—as smooth as possible from checkout to delivery. This Shipping Policy outlines our practices so you know exactly what to expect when ordering from https://cricknova.com/.

Shipping Options

  • Standard Shipping (USPS/Carrier Service): Our cost-effective and reliable standard shipping option ensures your kitchen gadgets, like the Compact Garlic Press or Multi-Function Vegetable Spiralizer, arrive within 3–7 business days, depending on your location.

  • Priority Shipping $1.10: Available for faster delivery at an additional cost, displayed at checkout. Ideal for urgent needs, such as an Immersion Blender with Attachments for your next culinary project.

We use eco-friendly packaging whenever possible to align with our commitment to innovation, ensuring your kitchen tools arrive safely and sustainably.

Order Processing

  • Orders are prepared and packed Monday through Friday, excluding U.S. holidays.

  • Please allow 1–2 business days for processing before your order ships. Tech-heavy products, like the Smart Digital Kitchen Scale Pro, may require additional handling time to ensure quality.

  • Orders placed after business hours (5:00 PM PST), on weekends, or holidays will be processed on the next business day.

Shipping Rates

  • Free Standard Shipping: Available on all U.S. orders, making it easy to get your Electric Herb Chopper Mini or High-Speed Blender Pro without extra shipping costs.

  • Expedited Shipping: Additional fees apply and will be shown at checkout based on your location and order weight.

Delivery Timeframes

Estimated delivery dates are provided by the carrier and may vary due to weather, seasonal volume, or unforeseen service delays. While we strive for timely delivery, we cannot guarantee arrival on an exact date, especially for tech products like smart scales or blenders that may require specialized handling. Typical delivery timeframes for standard shipping are 3–7 business days within the U.S.

Return Address

For returns, please send products to:
12924 Pierce Street, Pacoima, CA 91331 USA

Refer to our 30-Day Return and Refund Policy for details on eligibility and process.

PO Boxes & Military Addresses

We proudly ship to PO Boxes, APO, and FPO addresses. Please ensure your address is entered correctly at checkout to prevent delays, especially for time-sensitive products like the Adjustable Measuring Spoon Set.

International Shipping

We ship to select international destinations, bringing our innovative kitchen gadgets to home chefs worldwide. Shipping times and costs vary by country, typically ranging from 7–21 business days.

  • International Customers: You are responsible for any customs duties, taxes, or additional fees required by your local government. These fees are not included in our shipping rates or product prices.

Tracking Information

Once your package leaves our facility, you’ll receive an email with a tracking number. You can monitor your shipment’s progress (e.g., your Electric Pressure Cooker Compact) through the carrier’s website. If you don’t receive a tracking number within 3 business days of your order, contact us at support@cricknova.com.

Lost or Damaged Packages

If your order arrives damaged (e.g., a malfunctioning High-Speed Blender Pro) or does not arrive within the expected timeframe, please contact us immediately at (816) 680-6653 or support@cricknova.com. We will:

  • Assist you in filing a claim with the carrier.

  • Work toward a resolution, which may include a replacement or refund in line with our 30-Day Return and Refund Policy.

Address Accuracy

Please verify your shipping address at checkout. We are not responsible for shipments delayed, lost, or returned due to incorrect or incomplete addresses. If an order is returned to us, we’ll contact you to arrange reshipping, which may incur additional fees.

Need Help?

If you have questions about shipping, tracking, or your order status for any of our space-saving, innovative kitchen gadgets, our customer care team is here to help. Contact us at:

Velthara LLC
1718 S 232nd St, Des Moines, WA 98198
(816) 680-6653
support@cricknova.com

We’re excited to help you elevate your culinary experience with Cricknova.com’s innovative kitchen gadgets!